Effective Date: 7th October 2023

Welcome to the BlueBay Limited website! At BlueBay Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or make purchases through our ecommerce platform. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect various types of personal information, including but not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (credit card details, billing address)
  • Usernames and passwords

1.2 Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version
  • Device type
  • IP address
  • Cookies and tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and notifications
  • Marketing and promotional communications (with your consent)
  • Analysing website usage and improving our services
  • Complying with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We may share your information with:

  • Payment processors to facilitate transactions
  • Shipping and logistics providers for order delivery
  • Marketing partners (with your consent)
  • Law enforcement agencies when required by law

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw your consent for marketing communications
  • Object to the processing of your data for legitimate interests
  • Lodge a complaint with the relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated policy will be posted on our website with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

BlueBay Limited
admin@bluebaylimited.co.nz